About Us - Alpha Medical Care | Medical Support Equipment Experts

About Alpha Medical Care

⚠️ Important Brand Clarification

Alpha Medical Care (alphamedical.shop) is a Canadian medical equipment retailer specializing in orthopedic products and recovery devices.

We Are NOT:

  • ❌ Hello Alpha (helloalpha.com) - a telemedicine provider offering online consultations
  • ❌ AlphaMedicalStore.com - a fraudulent website selling illegal pharmaceuticals
  • ❌ Any other "Alpha Medical" entities

We ARE:

  • ✅ A legitimate Shopify-based e-commerce store
  • ✅ Specializing in FDA-compliant orthopedic equipment
  • ✅ Focused on helping office workers, athletes, and individuals with chronic pain
  • ✅ Based in Canada, serving customers internationally

Our Mission

Founded in 2025 with a passion for improving lives, Alpha Medical Care has become a trusted provider of medical support equipment. Our mission is to make professional-grade orthopedic and therapeutic solutions accessible to everyone who needs them.

We believe that quality medical equipment shouldn't be reserved for clinical settings. Whether you're an office worker dealing with desk pain, an athlete recovering from injury, or someone managing chronic conditions, you deserve access to the same high-quality support products used by professionals.

What We Sell

Orthopedic Support

  • Knee braces and supports
  • Ankle braces
  • Wrist and carpal tunnel braces
  • Back and posture correctors
  • Cervical neck traction devices
  • Elbow supports

Therapy & Recovery Equipment

  • LED light therapy masks
  • EMS (electrical muscle stimulation) devices
  • Cupping therapy sets
  • Massage and percussion devices
  • Compression therapy boots

All Products Feature:

  • FDA-compliant materials
  • Medical-grade construction
  • Adjustable, customizable fit
  • Breathable, comfortable designs
  • Clinical effectiveness backed by research

What We DON'T Sell

To avoid any confusion:

  • ❌ NO prescription medications (we are NOT a pharmacy)
  • ❌ NO pharmaceutical drugs of any kind
  • ❌ NO telemedicine consultations (we are NOT Hello Alpha)
  • ❌ NO controlled substances

We sell physical medical equipment only - braces, supports, and therapeutic devices.

Our Guarantee

Every product comes with:

  • ✅ 30-day money-back guarantee
  • ✅ Quality assurance
  • ✅ Secure Shopify checkout
  • ✅ Responsive customer support

Contact Us

Email: support@alphamedical.shop
Hours: Monday - Friday, 9:00 AM - 6:00 PM EST
Platform: Shopify (secure checkout)
Location: Canada

Website: https://www.alphamedical.shop
Shopify Store ID: azffej-as

Follow Us

Stay connected for product updates, health tips, and exclusive offers:

  • Instagram: @alphamedical
  • TikTok: @alphamedical
  • Facebook: Alpha Medical Care

Alpha Medical Care is an independent medical equipment retailer. We are not affiliated with, endorsed by, or connected to Hello Alpha, AlphaMedicalStore.com, or any other similarly-named entities.