Terms of Service - Alpha Medical Care Legal Terms & Conditions

Terms of Service

Last Updated: October 12, 2025

Welcome to Alpha Medical Care. By accessing and using our website (alphamedical.shop), you agree to comply with and be bound by the following terms and conditions.

1. Agreement to Terms

By using our website, you agree to these Terms of Service and our Privacy Policy. If you do not agree with any part of these terms, please do not use our website.

2. Eligibility

You must be at least 18 years of age to use this website and purchase products. By using this site, you represent and warrant that you are at least 18 years old. If you are under 18, you may only use this site with the involvement of a parent or guardian.

3. Use of Our Website

You may use our website for lawful purposes only. You agree not to:

  • Violate any applicable laws or regulations
  • Infringe on intellectual property rights
  • Transmit harmful code, viruses, or malicious software
  • Attempt to gain unauthorized access to our systems
  • Use our website for fraudulent purposes

4. Products and Services

Product Descriptions: We strive to provide accurate product descriptions and images. However, we do not warrant that descriptions, colors, or other content are accurate, complete, or error-free.

Pricing: All prices are in USD and subject to change without notice. We reserve the right to correct pricing errors.

Product Availability: Products are subject to availability. We reserve the right to limit quantities or discontinue products.

5. Medical Disclaimer

Important: Our products are designed to provide support and comfort. They are NOT intended to diagnose, treat, cure, or prevent any disease or medical condition.

  • Always consult with a healthcare professional before using our products
  • Do not use our products as a substitute for professional medical advice
  • Discontinue use if you experience pain, discomfort, or adverse reactions

Alpha Medical Care is not responsible for misuse of products or failure to follow professional medical advice.

6. Orders and Payment

Order Acceptance: Your order constitutes an offer to purchase. We reserve the right to accept or decline any order for any reason.

Payment: Payment must be received before order processing. We accept major credit cards and other payment methods as indicated at checkout.

Order Confirmation: You will receive an email confirmation when your order is placed and another when it ships.

7. Shipping and Delivery

Shipping times are estimates and not guaranteed. We are not responsible for delays caused by shipping carriers, customs, or events beyond our control.

See our Shipping & Delivery page for complete shipping information.

8. Returns and Refunds

Our return policy allows returns within 30 days of delivery for eligible items. See our Returns & Exchanges page for complete details.

9. Intellectual Property

All content on this website, including text, images, logos, and designs, is the property of Alpha Medical Care or our licensors and is protected by copyright and trademark laws.

You may not:

  • Copy, reproduce, or distribute our content without permission
  • Use our trademarks or logos without written consent
  • Create derivative works from our content

10. User Accounts

If you create an account on our website:

  • You are responsible for maintaining the security of your account
  • You must provide accurate and complete information
  • You are responsible for all activities under your account
  • You must notify us immediately of any unauthorized use

11. Limitation of Liability

To the fullest extent permitted by law, Alpha Medical Care shall not be liable for:

  • Indirect, incidental, or consequential damages
  • Loss of profits, data, or business opportunities
  • Damages resulting from product use or misuse
  • Delays or failures in delivery

Our total liability shall not exceed the amount you paid for the product(s) in question.

12. Indemnification

You agree to indemnify and hold Alpha Medical Care harmless from any claims, damages, or expenses arising from your use of our website or products, or your violation of these Terms.

13. Privacy

Your use of our website is also governed by our Privacy Policy. Please review our Privacy Policy to understand our practices.

14. Changes to Terms

We reserve the right to modify these Terms of Service at any time. Changes will be effective immediately upon posting. Your continued use of the website constitutes acceptance of modified terms.

15. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the United States and the State of Delaware, without regard to conflict of law principles.

16. Dispute Resolution

Any disputes arising from these Terms or your use of our website shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association.

17. Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions shall remain in full force and effect.

18. Contact Information

If you have questions about these Terms of Service, please contact us:

Email: support@alphamedical.shop
Business Hours: Monday - Friday, 9:00 AM - 6:00 PM EST
Address: 611 South Dupont Highway Suite 102, Dover, DE 19901, United States

By using Alpha Medical Care's website, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.